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Maya Australian
Community Care 1800 626 122
Maya Australian
Community Care
1800 626 122 info@mayaacc.com.au Schofields, NSW Staff login
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Feedback and Complaints

If you have a concern or complaint about your NDIS supports or services provided by Maya Australian Community Care, it's important to talk about it. We respond within 3 business days.

What would you like to tell us?

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About this feedback

Are you making this on behalf of a person with a disability?
Do you need help with communication or other support (e.g. an interpreter)?
Please describe your feedback or complaint.
Please confirm before submitting.

Other ways to reach us

  • Call 0415 512 450 and say you wish to make an anonymous complaint if you prefer not to identify yourself.
  • Post a written complaint to Unit 319, 48 Jacqui Avenue, Schofields NSW 2762.
  • Email info@mayaacc.com.au.

We take reasonable steps to keep information in a complaint confidential and only disclose it if required by law or otherwise appropriate in the circumstances.

Your right to an advocate

You may seek support from family, a friend or an independent advocate in making a complaint. If you require an advocate or representative, let us know and we will cooperate with and help arrange them.

NDIS Quality and Safeguards Commission

You can also complain directly to the NDIS Commission about services that were not provided safely, respectfully or to an appropriate standard. Complaints can be anonymous.